RETURNS & REFUNDS

Return Policy

  1. All purchase are returnable within 7 days upon receipts. Customer shall bear the full costs of return of the product in its original condition to the Firm. 

  2. The Firm has the right to reject the return or return request if the product is deemed to be in unwanted condition, including but not limited to damage, modification, contamination, etc. 

  3. A purchase that is originally made by a customer who is a business entity or business user, regardless of the delivery address, or intention of use, is considered as a commercial transaction. All products sold in the form of commercial transactions are strictly non-refundable and non-returnable.

Refund

  1. The refund will be successfully processed within 7 to 14 business days upon receipt of the return. 

  2. The refund will be handled by third party payment provider and it may cause certain delay should the original payment is not located, such as cancellation of cards that made the original transactions.